You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn't up to par? What if your staff is confused by the technology? What if you have to deal with the complexity and costs of installing an additional network? These are all assumptions that hold little truth.

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but many have yet to complete their transition and still rely at least in part on on-site SharePoint systems.

Business Intelligence (BI) has conventionally been the preserve of big business, given the need for specialist knowledge meant hiring pricey experts was often the only way to leverage its value. But the rise of self-service BI tools has leveled the playing field, allowing small- and medium-sized businesses to get in on the game too.